Phone lines are open Monday - Friday from Monday-Friday 7:30am-6pm and Saturdays 9am-12pm.
In the lower left hand corner of the screen, click the blue bar to start a live chat with a Member Service Agent. If you are on a mobile device, the green circle in the bottom left connects you to the chat function. After hours messages will be returned next available business day.
This feature is also available inside online banking.
Our member service team is equipped with the capability to video chat with you for face to face communications. If you'd like to video chat, initiate a video call via email by setting up a time that works for you! You can reach our member service team by emailing firstname.lastname@example.org.
Facetime video chat also accepted.
Texts messages will be responded to Monday-Friday 7:30am-6pm and Saturdays 9am-12pm. After hours messages will be returned next available business day.