Join our team at Sioux Empire Federal Credit Union!

At this time, we currently have 2 open positions. Please send your resume and completed application (below) to employment@siouxempirefcu.org.

Member Service Center (MSC) Supervisor

Due to an internal promotion, Sioux Empire Federal Credit Union is seeking a Member Services Center Supervisor.  This individual is part of the management team and is responsible for coordinating, managing and directing all activities of the Member Services Center (MSC).  Duties will include developing, initiating, measuring and monitoring outbound sales campaigns, recommending and managing the MSC budget, managing and training MSC agents, developing and evaluating policies & procedures for the MSC and responding to member inquiries across all channels.

The ideal candidate will have excellent oral and written communication skills, be proficient with technology, have effective decision-making skills and be knowledgeable about credit union regulations.  An understanding of credit union philosophies and mission is also needed.

Graduation from an accredited college or university with a degree in Business Administration or related degree, or a high school diploma with a minimum of five years diversified experience in a call center environment with exposure to management and supervisory activities is preferred.

This position offers competitive pay, a comprehensive benefits package and a positive work environment.

Member Service Representative (MSR)

Do you have excellent people skills and enjoy helping others? Are you reliable, personable, and honest? If you answered yes, then apply now and join us at Sioux Empire Federal Credit Union (SEFCU) as a full-time Member Service Representative. SEFCU is a member-owned, not-for-profit financial institution chartered in 1938 serving 9,000+ members in Minnehaha, Turner, Lincoln and McCook counties. MSRs are vital to our success and set the tone for our members’ credit union experience. As a MSR, you will assist members with deposits, withdrawals, transfers, payments, etc while working in a friendly environment focused on making a difference in the lives of our members – not on maximizing corporate profits.

Our comprehensive benefits package includes health, dental, vision, life, disability, PTO, 10 paid holidays and a generous 401(k) plan.  Scheduled M – F hours vary from 7:15 am – 5:45 pm and rotating Saturday hours are 8:45 am – 12:15 pm.

Individuals with solid experience in customer service and/or cash handling roles will be given special consideration. This is a fantastic opportunity to grow your career in a positive and caring organization!

Interested in a career in the mortgage industry? CU Mortgage Direct, LLC, a direct subsidiary of Sioux Empire FCU, also has 1 open position. To be considered, please send your resume and completed application (below) to employment@siouxempirefcu.org.

Mortgage Recovery Specialist

CU Mortgage Direct is growing and is looking for great employees to join our team!  If you are a great listener, have a strong sense of optimism, a calm demeanor, are good at asking questions and have FNMA experience, you may be exactly who we are looking for.  Our Mortgage Recovery Specialist will work to facilitate strong relationships with our borrowers and pursue solutions to resolve financial conflicts while maintaining a positive client experience.

This full-time position offers daytime hours, competitive pay, an outstanding benefits package including health, dental, vision, life, disability, PTO, paid holidays and a generous 401(k) plan.  Growth opportunities are available and could lead you to a long-term career in the mortgage industry.

When you join our team, you can expect to work with a highly-engaged team of professionals focused on providing the best service to our clients.  CU Mortgage Direct is a subsidiary of Sioux Empire Federal Credit Union.

Applications for any position are always accepted from upbeat, success driven, and service centered individuals. If you feel the need to excel in an exciting career that offers challenges and rewards, please complete the application and disclosure below. Please then save the completed documents and email them along with a professional resume to employment@siouxempirefcu.org.

Online Employment Application


Employer Statement

Our Credit Union strives to recognize and support the needs of its employees, encourages respect, mutual appreciation and confidence in our colleagues, and celebrates successes with measurable rewards.

Sioux Empire Federal Credit Union is an equal opportunity employer.