Your Credit Union and COVID-19
Recently we announced changes on how we will operate our Credit Union in light of the COVID-19 pandemic. We are striving to make the best decisions with two goals in mind: The first is to protect our members, employees, their families, and our community. The second is to do the best we can to serve the thousands of Sioux Empire members, some of whom are looking to us for increasingly vital technology tools to stay connected to their financial lives.
We are actively practicing ‘social distancing’ and will not make any employee work if they are uncomfortable doing so. Several employees are working from home, and if an employee is sick, or caring for someone in their home who is sick, or needs to provide care for their children home from school, or is impacted by the definition of “high risk,” we are paying them.
We have a unique opportunity to demonstrate our four Core Values. We trust you will see them exemplified in all ways, and at all times, you call upon us. Stay safe, stay healthy, and as always, thank you for being a member of Sioux Empire FCU.
We encourage those with loans at the Credit Union to utilize our Skip-a-Pay Program. Fees associated with completing a skip payment will be waived at this time.
This program allows you to skip a payment on any loan as long as it is in good standing with the Credit Union. All future payments due under this loan and deferral agreement shall be on such dates, as stated in your loan agreement. Payments are due the same day for every successive month after that until the loan is paid in full.
Any member wanting to exercise this option is encouraged to give us a call or visit their online banking portal and look for the lime green ‘SP’ logo next to eligible loans.
Our ATM Network provides over 55,000 no fee, surcharge-free ATMs. As an added relief, our Credit Union will be waiving foreign ATM fees for our members. (Please note, this does not include fees from outside of network financial institutions, only machine fees.)
Use the ATM Locator to find the nearest and most convenient ATM for your needs. All Sioux Empire FCU branches also have a machine in their drive-ups.
Assistance and Convenience
Branch Locations & Hours
Effective Friday, March 20, 2020 at 5:00pm, our lobbies will be closed to the public. We will remain open to serve you by drive-up only during normal business hours, which are 7:30 am – 5:30 PM, Monday – Friday at all locations, and 9:00 am – noon on Saturday at our East Branch and our SW Branch.